SAP BI Blog

Enabling BI4’s Email Destination to Work with Encrypted Email Servers

Scheduling reports to email is among the most popular methods used in BI4.  Recipients can receive reports right into their normal inbox without having to login to the BI4 system itself to retrieve them. So, while email scheduling is very useful, it has a shortcoming, especially when used with modern email servers – it doesn’t support SSL or TLS encryption.

What are SSL and TLS Encryption?

SSL and TLS encryption are two different methods of ensuring that communications between an email client and an SMTP (outbound mail) server can’t be intercepted and read – either the email itself, or perhaps more importantly, login credentials.  This is so important that most SMTP servers won’t accept incoming connections that aren’t encrypted.  This is especially true for externally-hosted email providers like Microsoft’s outlook.com.

Two Strategies

This article deals specifically with BI4 on a Windows server.  However, there are analogous solutions available for Linux environments.  The first option is to install a dedicated SMTP server on the same machine as your BI4 server.  The other is to install an SMTP proxy service to broker the encrypted connection.

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About Britton Gray
Britton Gray has been working in software development and Business Intelligence for the past fourteen years, and has been working with SAP BusinessObjects reporting, analytics, and information management tools for six years.  He is certified in Data Integrator and Web Intelligence, and enjoys developing end-to-end BI solutions that enable customers to gain new insights into their data.

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